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Class
Corporate Classes: Customer Service
Customer-facing teams and managers
Customer Service Track: Trigger Control (Stop Reactive Responses)
Tools to reduce reactivity: trigger mapping, interruption techniques, and response selection.
Customer Service Track: Trigger Control (Stop Reactive Responses)
Outcome: Reduced reactivity and better control during provocation.
Includes: trigger mapping, interruption techniques, and response selection.
Customized
Flexibile
Sustainable
View Additional Seminars
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